Getting help

When the docs do not cover it.

Open Support from the menu and create a ticket with the channel it concerns; you can attach screenshots, log files or short videos. Replies arrive in the ticket and as a notification, and the ticket shows "Waiting for you" when we need something from you. The Help screen in the app and the status bar in the panel footer show whether our streaming backbone is operational; the same information is public at rexstream.net/status.