Skip to main content

Two-factor authentication

Add a second step to every login.

In the panel go to Settings > Security, in the app go to Settings > Two-factor authentication. Scan the QR code with an authenticator app (Google Authenticator, Authy, 1Password and similar) and enter the six-digit code to confirm. Save the backup codes: each one can be used once if you lose your phone. From then on, logging in asks for a code after your password. To turn it off, enter a current code on the same screen. If you are locked out, contact support; an administrator can reset 2FA on your account.

Too many login attempts​

After ten failed password or 2FA attempts within fifteen minutes, further attempts from that address are refused for the rest of that window. Successful logins are not counted. Wait a few minutes and try again, or use "Forgot password" if you are unsure of your password.